ActiveDocs releases Farm Credit Services of America case study

Kansas City October 23, 2012

ActiveDocs Limited, a world leader in the provision of document automation solutions, today released a case study covering the implementation of ActiveDocs Opus by Farm Credit Services of America (FCSAmerica), part of a nationwide network of lending institutions, chartered in 1917, that provides credit and insurance services to farmers, ranchers, agribusiness and rural residents. FCSAmerica has streamlined its customer correspondence with ActiveDocs Opus document automation and template management software, using ActiveDocs Opus to produce between 200 and 300 loan notification letters daily.

Troy Carlsen, Director of Application Development - Farm Credit Services of America, said: “We’re doing more business with the same number of people. We needed speed, volume and the flexibility to modify document creation processes to comply with regulations. We get all of that from ActiveDocs Opus.”

Todd Buckley, VP Client Services ActiveDocs North America said: “ActiveDocs appreciates and acknowledges the assistance provided by FCSAmerica with the creation of this case study. It has been a pleasure for ActiveDocs to work with the team at FCSAmerica during the implementation of ActiveDocs Opus, and we look forward to working with other organizations from our global customer base to produce further case studies.”

Download FCSAmerica case study in Letter format

Download FCSAmerica case study in A4 format

Please click here to view all ActiveDocs case studies


About the customer

Farm Credit Services of America

Farm Credit Services of America is proud to finance the growth of rural America, including the special needs of young and beginning producers. With more than 92,000 customers and assets of more than $15.8 billion, FCSAmerica is one of the region's leading providers of credit and insurance services to farmers, ranchers, agribusiness and rural residents in Iowa, Nebraska, South Dakota and Wyoming. For more information on the company, please visit


About the solution


ActiveDocs develops Template management and document automation software that reduces the time and expense of creating documents, while mitigating the potential risk caused by inaccurate information. The company's solutions lower the possibility of complaints, legal issues and financial losses caused by manual document creation and help companies personalize standard, repeatable information. ActiveDocs has been in business since 1992, and specializes in state-of-the-art document automation and compliance for large enterprises. ActiveDocs' customer base covers over 160 of the Global Fortune 500, including the world's largest company – Royal Dutch Shell, BP, Bayer Healthcare Pharmaceuticals, ABB and many other global giants.

ActiveDocs Opus

ActiveDocs Opus™ is a world-leading Document Automation Solution built on Microsoft® Office and Microsoft® Windows Server technology, and supports industry standard integration with data sources and document storage and handling applications. Templates are designed in Microsoft® Word and built from reusable components. ActiveDocs Opus has built-in management and deployment tools to allow Templates to be used for User-Driven (interactive) and Program-Driven (automated) document creation.


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