ActiveDocs releases Callcredit Group case study

London November 23, 2015
Callcredit Group Logo

ActiveDocs Limited, a world leader in the provision of document automation and compliance applications, today released a case study that describes the implementation of ActiveDocs Opus by Callcredit Group, one of three major consumer CRAs (Credit Reference Agencies) in the United Kingdom. Callcredit Group deployed ActiveDocs Opus for Document Automation and Template Management, integrated with Microsoft Dynamics CRM to automate the generation of compliant contracts.

Glenn Ricketts, ActiveDocs CEO, said: “The Callcredit case study highlights the challenges faced by businesses in the efficient generation of accurate and compliant contracts, and the power of the ActiveDocs Opus suite to address and eliminate those challenges. Callcredit selected a seamless automated deployment that combines Opus with Dynamics CRM using out-of-the-box integration, combining CRM data with intelligent ActiveDocs Opus Templates and the Business Rules Engine in a single-pass hands-off process that round-trips the completed documents back to the CRM to provide a total solution. It has been a pleasure to work with Callcredit Group on this implementation.”

Download the Callcredit Group case study in Letter format

Download the Callcredit Group case study in A4 format

Please click here to view all ActiveDocs case studies


About the customer

Callcredit Group

Callcredit Information Group specializes in managing consumer data for businesses across financial services, retail, utilities, public sector, telecoms, insurance and many more. The Group is focused on developing products and services to help businesses make smarter, more informed decisions. Callcredit’s customers include all of the UK’s clearing banks, several major international lenders, media communications businesses, and petroleum, automotive, power and retail organizations. For more information, please visit


About the solution


ActiveDocs develops Template management and document automation software that reduces the time and expense of creating documents, while mitigating the potential risk caused by inaccurate information. The company's solutions lower the possibility of complaints, legal issues and financial losses caused by manual document creation and help companies personalize standard, repeatable information. ActiveDocs has been in business since 1992, and specializes in state-of-the-art document automation and compliance for large enterprises. ActiveDocs' customer base covers over 160 of the Global Fortune 500, including the world's largest company – Royal Dutch Shell – as well as BP, Bayer Healthcare Pharmaceuticals, ABB and many other global giants.

ActiveDocs Opus

ActiveDocs Opus™ is a world-leading Document Automation Solution built on Microsoft® Office and Microsoft® Windows Server technology, and supports industry standard integration with data sources and document storage and handling applications. Templates are designed in Microsoft® Word and built from reusable components. ActiveDocs Opus has built-in management and deployment tools to allow Templates to be used for User-Driven (interactive) and Program-Driven (automated) document creation.


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