We encounter a range of document automation experience in our engagements with prospective customers. We might generalize their underlying business driver as “better document processes”, but not what they do and what they know.
Working with prospective and existing clients the subject of document value often comes up and provokes discussions around what makes a document valuable; if it is valuable, then what is its value; and how do the processes that create the document reflect its value.
Document automation inherently replaces the work of humans, and does it better and faster; this is by many accounts the definition of AI (Artificial Intelligence). So why hasn’t anyone claimed that their document automation product is AI?