Industry Insights

The latest Document Automation Industry Insights from ActiveDocs
Martin Srubar January 23, 2024

Who can ‘pull the plug’ on your business-critical applications and can you afford it?

Who has the ultimate control over your business-critical applications? Is it your business or is it someone else?

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A hand pulling a plug from a wall socket
Martin Srubar September 14, 2022

Innovate where it matters – Teleports versus better ox carts

Rather than providing better tools for the same job, organizations need to use the latest technology to redefine what the job is.

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A watercolour painting of an ox cart full of documents, with documents up in the air.
Martin Srubar July 21, 2022

Resilient and Efficient – Your business ready for a turbulent world

Previously, you had to balance efficiency against resilience. With new thinking and transformative technology you can have both.

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Hand-drawn chart showing efficiency and resilience can rise at the same time if new thinking and technology is adopted.
Martin Srubar June 10, 2020

Turning Recessions into Expansions with Document Automation

Martin Srubar outlines how we have kept businesses in business, through crises, since 1992 – and shares specific customer examples to illustrate these successes.

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Hand-drawn chart showing the rising success of your company over time, even throughout crises, compared to a slightly less successful trend for the economy.
Glenn Ricketts May 22, 2020

Why I Would Rather be a Camel than a Unicorn

Glenn Ricketts, CEO, shares his mind-set and management doctrine for building a sustainable and resilient business.

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Happy camel looking at an inflatable unicorn, with the desert in the background.
Martin Srubar January 16, 2020

Making RPA Robots Redundant with Document Automation

Even though RPA doesn’t usually work with deep learning AI, and only rarely utilizes machine learning, it’s still a form of AI that can be useful to organizations today.

So, is document automation a kind of RPA?

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A hand-drawn illustration of robots lines up outside an Unemployment office.
Martin Srubar November 7, 2019

AI, RPA, and Document Automation

How do AI and RPA relate to document automation? And could they be useful to you?

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A hand drawing of a toolbox with document automation written on it, and RPA and AI coming out of it.
Glenn Ricketts October 2, 2019

Recession and automation

The silver lining of recession: turning the tough times into your organization's gold.

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Ship at stormy sea.
Glenn Ricketts August 7, 2019

How do you stand out in a crowd of Giants?

What our own journey has taught us about standing out even among bigger competitors.

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Small fighter at a giant's feet.
Stacy Naas July 3, 2019

Hate reaching out for Technical Support? Make it better!

In this guest blog post, Stacy Naas from our Support Team shares her tips for receiving the best possible technical support.

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Hand reaching our of a laptop to shake hands with a person.
Glenn Ricketts June 5, 2019

When technology companies are acquired, is it good for their customers?

The short answer is NO.

In this blog post, Glenn shares his insights into acquisitions based on his 40+ years' experience working in the technology space.

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Person in a suit reaching out to shake hands.
Martin Srubar May 8, 2019

Gartner, Forrester, IDC, and the Document Automation Void

As market interest grows, analyst coverage disappears. As far as these three major analyst companies go, none of them have ever covered the area of document automation.

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A hand-drawn graph showing increasing market interest and declining analyst coverage over time.
Nick Chivers April 17, 2019

Features and why they matter: Markers

In this new "Features and why they matter" series, we explore essential document automation technology, one feature at a time.

Today: the markers used to embed automation in templates.

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Neatly ordered workshop of tools
Nick Chivers March 27, 2019

What actually happens when a document is automated?

Somewhere in your business, a new or existing document-generating process needs attention. The rationale for giving attention to such processes is that they are of sufficient value to the business to justify the attention.

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Blue connections representing neurons
Glenn Ricketts March 6, 2019

Efficiency or Compliance: Which is more important?

While both are crucial for business success, one of these is of paramount importance and applicable to every business, regardless of market segmentation.

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Two goats duelling
Glenn Ricketts February 13, 2019

Remaining Agnostic: Avoiding single-vendor lock-in

We are often asked to become "partners" with other companies who have a synergistic relationship with what we do. So why haven't we?

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Person's hands in handcuffs
Martin Srubar January 23, 2019

Document Engine or CCM: Which one do you need?

We are frequently asked about ActiveDocs’ relationship to Customer Communications Management, typically triggered by our notable absence from Gartner's CCM Magic Quadrant.

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Document Engine and CCM
Nick Chivers December 11, 2018

Big projects and the elephant in the room

Q: How do you get down from an elephant? A: You don’t get down from an elephant; you get down from a duck. Pun or metaphysics? Stuck atop the elephant, can a mind shift get us closer to the ground?

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Elephant with a rider
Martin Srubar November 15, 2018

Shipping Industry Revolutions: Document Automation today, Blockchain tomorrow

The digitization of the shipping industry can't be stopped. It may take some time for the involved parties to accept blockchain as a trusted and internationally recognized system of record. Until then, why not work with what you have?

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Shipping container
Martin Srubar November 14, 2018

From paper to blockchain: How your automation turns into Smart Contracts

As smart contract technologies mature, the need will arise to make them more accessible to the wider audience of people who will need to understand what they’re agreeing to when they sign a smart contract.

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Chain elements
Nick Chivers October 15, 2018

Play to your core strengths

We encounter a range of document automation experience in our engagements with prospective customers. We might generalize their underlying business driver as “better document processes”, but not what they do and what they know.

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Core strength image
Nick Chivers September 18, 2018

What is the real value of your document?

Working with prospective and existing clients the subject of document value often comes up and provokes discussions around what makes a document valuable; if it is valuable, then what is its value; and how do the processes that create the document reflect its value.

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Document value icon
Martin Srubar August 31, 2018

Document automation and AI – where is the hype?

Document automation inherently replaces the work of humans, and does it better and faster; this is by many accounts the definition of AI (Artificial Intelligence). So why hasn’t anyone claimed that their document automation product is AI?

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Neural Network

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Hire agreements and leasing documentation automated at a large truck and bus manufacturer.

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An energy retailer communicates with 1.5 million clients using ActiveDocs.

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Learn about a major implementation thoughtfully executed in Australia's court system.

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