ActiveDocs releases QBCC case study

Brisbane December 18, 2015

ActiveDocs Limited, a world leader in the provision of document automation and compliance applications, today announced the release of a case study that describes the implementation of ActiveDocs Opus by the Queensland Building and Construction Commission (QBCC), a statutory authority established to regulate the building industry in the Australian State of Queensland. QBCC deployed ActiveDocs Opus as part of an integrated solution to improve efficiency and responsiveness in the generation of letters and other documents for its clients, and in the design and maintenance of the Templates used to generate those documents. The solution integrates ActiveDocs Opus with QBCC’s CRM interface, SalesForce, Meridio DMS, MS Outlook, and its print and email infrastructure.

Skip Dostine, ActiveDocs VP Business Development, Australia and Asia-Pacific, said: “It has been a pleasure for ActiveDocs to assist QBCC with its implementation of new Document Automation and Template Management processes. This case study explores in detail the integration of ActiveDocs Opus with QBCC’s existing infrastructure and business processes, and clearly shows how the integration capabilities of ActiveDocs Opus have supported improved efficiency and responsiveness in both letter and document generation, and template design and maintenance, at QBCC.”

Download the QBCC case study in Letter format

Download the QBCC case study in A4 format

Please click here to view all ActiveDocs case studies


About the customer

Queensland Building and Construction Commission

The Queensland Building and Construction Commission (QBCC) is a statutory authority established to regulate the Queensland building industry. QBCC manages licensing for trade and building contractors, maintains dispute resolution processes, and administers the Statutory Insurance Scheme between consumers and contractors. For more information please visit


About the solution


ActiveDocs develops Template management and document automation software that reduces the time and expense of creating documents, while mitigating the potential risk caused by inaccurate information. The company's solutions lower the possibility of complaints, legal issues and financial losses caused by manual document creation and help companies personalize standard, repeatable information. ActiveDocs has been in business since 1992, and specializes in state-of-the-art document automation and compliance for large enterprises. ActiveDocs' customer base covers over 160 of the Global Fortune 500, including the world's largest company – Royal Dutch Shell – as well as BP, Bayer Healthcare Pharmaceuticals, ABB and many other global giants.

ActiveDocs Opus

ActiveDocs Opus™ is a world-leading Document Automation Solution built on Microsoft® Office and Microsoft® Windows Server technology, and supports industry standard integration with data sources and document storage and handling applications. Templates are designed in Microsoft® Word and built from reusable components. ActiveDocs Opus has built-in management and deployment tools to allow Templates to be used for User-Driven (interactive) and Program-Driven (automated) document creation.


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