Faster Delivery of Products to Market: A Major Insurer Chooses ActiveDocs

Kansas City August 15, 2017
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About the use case

One of the world’s largest insurers chose ActiveDocs Opus for a "next generation" project, with the intent to bring new products to market faster. Having already been widely used by the company, ActiveDocs was selected from their portfolio of document automation and CCM products, based on the need to deliver complex templates in short timeframes.

Catherine Larsen, SVP Sales for North America, said: “Our client has set out to re-engineer the way new products are brought to the insurance market. They have implemented a new core insurance system with the ActiveDocs Opus document generation platform. All aspects of the development are guided by an agile project methodology that enables much tighter feedback loops, and allows for continuous improvements. ActiveDocs have proven to be a perfect fit, enabling an accelerated delivery of insurance products, which can be automated end-to-end, quote to claim.”

The project focused on Life, Disability, and Accident and Health insurance, automating document production throughout the entire product lifecycle – starting with proposals, through enrolment kits, policies, certificates, billing and broker documents, to claims. The ActiveDocs service delivery team have been engaged to deliver the initial template work, with the goal to transition template maintenance to the company’s internal staff.

ActiveDocs Opus offers powerful template design capabilities and a robust testing framework. These features empowered the team to deliver highly complex insurance documents that span over hundreds of pages, and use sophisticated business logic, within months. When compared with other, previously used products, projects of similar nature may have taken years to complete, and would involve considerably larger professional teams in template creation. The use of ActiveDocs Opus decreased the overall effort required significantly, and has helped cut the typical product to market delivery timeline in less than half.


About the customer

The client is a global, award-winning insurance company, and has been in operation for over a century. It serves its customers internationally from over 800 locations, with head offices in Boston. It consistently ranks among the top companies on the US Fortune 100 list, and manages a number of subsidiary companies around the world.


About the solution


ActiveDocs develops Template management and document automation software that reduces the time and expense of creating documents, while mitigating the potential risk caused by inaccurate information. The company's solutions lower the possibility of complaints, legal issues and financial losses caused by manual document creation and help companies personalize standard, repeatable information. ActiveDocs has been in business since 1992, and specializes in state-of-the-art document automation and compliance for large enterprises. ActiveDocs' customer base covers over 160 of the Global Fortune 500, including the world's largest company – Royal Dutch Shell – as well as BP, Bayer Healthcare Pharmaceuticals, ABB and many other global giants.

ActiveDocs Opus

ActiveDocs Opus™ is a world-leading Document Automation Solution built on Microsoft® Office and Microsoft® Windows Server technology, and supports industry standard integration with data sources and document storage and handling applications. Templates are designed in Microsoft® Word and built from reusable components. ActiveDocs Opus has built-in management and deployment tools to allow Templates to be used for User-Driven (interactive) and Program-Driven (automated) document creation.

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