ActiveDocs System Serving 100+ Countries Migrated into Microsoft Azure at ABB

London March 28, 2019
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ActiveDocs, the confident choice of large companies for document automation success, announced today that ABB, a global leader in power and automation technologies, has migrated its global deployment of ActiveDocs into Microsoft Azure cloud.

Limited or zero downtime for users around the globe was one of the prerequisites of the successful migration. Hayden Seath, ActiveDocs Vice President, Global Support, noted: “ActiveDocs support teams are accustomed to working on large deployment projects and we were pleased to provide our expertise to ABB for this migration. Ensuring near-continuous availability throughout the migration was no small feat for an around-the-globe deployment.” Hayden emphasized: “System security was paramount. We had to ensure that system configuration, authentication, and authorization rules work identically in the migrated system. ActiveDocs compatibility with Azure technologies, particularly Azure SQL and Azure Active Directory, helped ensure smooth migration.”

ABB’s configuration and quotation platforms are tightly integrated with a number of other systems. Connectivity between ActiveDocs and another strategic cloud platform, Salesforce, also had to be maintained during and after the migration.

ABB uses ActiveDocs to generate quotation and configuration document for its power infrastructure projects in over 100 countries. The system produces documents in more than 20 languages.

Samuel Ricketts, ActiveDocs Sales Director for Europe, noted: “Microsoft and ABB are long-term strategic partners. ABB runs a number of core internal and client facing platforms on Microsoft Azure. The business-critical quotation and configuration systems, which are underpinned by ActiveDocs, have now been fully migrated into Azure as well.”

The migration has freed resources that used to maintain physical hardware. Furthermore, the flexibility native to cloud deployments enables ABB to allocate computational resources to the system according to the actual load.

With its focus on cloud technologies, ABB is walking the talk of enabling the fourth industrial revolution, improving its own internal backbone systems at the same pace it transforms the landscape of industrial control systems.


About the customer

ABB is a global leader in power and automation technologies. Based in Zurich, Switzerland, the company employs 145,000 people and operates in approximately 100 countries. ABB is the largest supplier of industrial motors and drives, the largest provider of generators to the wind industry, and the largest supplier of power grids worldwide. For more information on the company, please visit


About the solution


For over two decades, ActiveDocs has helped more large companies automate their business documents than any other. These include Cigna, Shell, Bayer, BP, Liberty Mutual, ABB and Ricoh. With global offices in Overland Park, London, Brisbane, and Auckland, the company consistently delivers the best customer experience. Over 90% of organizations who try it, buy it and succeed. Learn more about the Customer Confidence Promise at

ActiveDocs Opus

ActiveDocs Opus™ is a world-leading Document Automation Solution built on Microsoft® Office and Microsoft® Windows Server technology, and supports industry standard integration with data sources and document storage and handling applications. Templates are designed in Microsoft® Word and built from reusable components. ActiveDocs Opus has built-in management and deployment tools to allow Templates to be used for User-Driven (interactive) and Program-Driven (automated) document creation.

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